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Privacy Policy

Your privacy matters to us

Protecting Your Privacy

We're committed to protecting your personal information and being transparent about how we use it.

Last updated: January 10, 2025
Our Commitment to Privacy

At Loop (operated by Spotango Ltd.), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

Data Controller:

  • Company: Spotango Ltd.
  • Company ID: 515993301
  • Address: Hamactesh 6, Holon, Israel
  • Contact: privacy@loop-flipflops.com
Information We Collect

Personal Information

We collect information you provide directly to us, such as when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter
  • Contact our customer service
  • Participate in surveys or promotions

Types of Personal Data:

  • • Name and contact information
  • • Billing and shipping addresses
  • • Payment information (processed securely)
  • • Order history and preferences
  • • Communication preferences

Automatic Information

We automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage patterns. This helps us improve our website and services.

How We Use Your Information

We use your personal information for the following purposes:

Order Processing:

  • • Process and fulfill orders
  • • Send order confirmations
  • • Provide shipping updates
  • • Handle returns and exchanges

Customer Service:

  • • Respond to inquiries
  • • Provide technical support
  • • Send important updates
  • • Improve our services

Marketing (With Your Consent):

We may send you promotional emails about new products, special offers, and Loop updates. You can opt out at any time by clicking the unsubscribe link in our emails.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted partners who help us operate our business (payment processors, shipping companies, email services)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Third-Party Services:

We work with reputable service providers who are contractually obligated to protect your information and use it only for the services they provide to us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures:

  • • SSL encryption for data transmission
  • • Secure payment processing
  • • Regular security updates
  • • Access controls and monitoring

Organizational Measures:

  • • Staff training on data protection
  • • Limited access to personal data
  • • Regular security assessments
  • • Incident response procedures
Your Privacy Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of your personal data

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal data

Opt-Out

Unsubscribe from marketing communications

How to Exercise Your Rights:

To exercise any of these rights, please contact us at privacy@loop-flipflops.com. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how you use our site
  • Marketing Cookies: Used to show relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

International Data Transfers

As we serve customers worldwide, your personal information may be transferred to and processed in countries other than Israel. We ensure appropriate safeguards are in place to protect your data during such transfers.

Data Protection Measures:

  • • Standard contractual clauses
  • • Adequacy decisions by relevant authorities
  • • Certification schemes and codes of conduct
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

For significant changes, we may also send you an email notification or display a prominent notice on our website.

Contact Us About Privacy

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

privacy@loop-flipflops.com

Hamactesh 6, Holon, Israel

Data Protection

dpo@loop-flipflops.com

+972-3-123-4567