Fast, Free & Hassle-Free
We make shipping and returns as smooth as your Loop experience
Free Shipping
Free shipping on 2+ items in Israel
Fast Delivery
2-4 days in Israel, 5-15 days worldwide
Easy Returns
30-day hassle-free returns
Shipping Options & Rates
| Region | Standard Shipping | Express Shipping | Delivery Time |
|---|---|---|---|
| Israel | ₪19.90 (Free for 2+ items) | ₪39.90 | 2-4 business days |
| Europe | ₪55.00 (Free over ₪550.00) | ₪129.00 | 5-8 business days |
| North America | ₪74.00 (Free over ₪550.00) | ₪166.00 | 7-12 business days |
| Rest of World | ₪92.00 (Free over ₪740.00) | ₪203.00 | 10-15 business days |
🇮🇱 Special Israel Shipping
1 item: ₪19.90 shipping cost
2+ items: FREE SHIPPING!
All orders are processed within 1-2 business days. You'll receive tracking information via email.
International Shipping
We ship worldwide! International customers may be subject to customs duties and taxes, which are not included in our prices.
Delivery times may vary depending on customs processing in your country.
30-Day Return Policy
We want you to love your Loop flip-flops! If you're not completely satisfied, you can return your purchase within 30 days of delivery for a full refund.
Return Conditions:
- Items must be in original condition with tags attached
- Items must be unworn and undamaged
- Original packaging must be included
- Return must be initiated within 30 days of delivery
How to Return
Contact Us
Email us at returns@loop-flipflops.com with your order number and reason for return.
Get Return Label
We'll send you a prepaid return label and instructions within 24 hours.
Pack & Ship
Pack your items securely and attach the return label to the package.
Get Refund
Refund processed within 3-5 business days after we receive your return.
Exchanges
Need a different size or color? We offer free exchanges within 30 days of purchase.
Simply follow the return process above and mention you'd like an exchange. We'll send your new item as soon as we receive your return.
Every pair of Loop flip-flops comes with our 1-year quality guarantee. If your flip-flops develop any manufacturing defects within one year of purchase, we'll replace them free of charge.
What's Covered:
- Strap breakage under normal use
- Sole separation or cracking
- Manufacturing defects in materials
- Color fading beyond normal wear
Normal wear and tear, damage from misuse, or damage caused by extreme conditions are not covered under this guarantee.